I connect the whole customer journey — first ad to paying customer.
12+ years scaling SaaS for consumers, prosumers, creators, and small businesses. Broad across the stack. Deep in paid acquisition, lifecycle, CRO, and attribution.
paid spend scaled from zero
CAC held below goal
paid subscriber growth while company went from $1M to $10M in ARR
02 / THE T
Most marketers optimize a channel. I optimize the handoffs between them — where ads meet onboarding, where onboarding meets activation, where activation meets revenue.
PAID ACQUISITION
Built paid from zero at Flodesk. Scaled it to $200K+ a month.
~2.5 years across Meta, Google, TikTok, and Pinterest, holding CAC 40% below goal while growing the paid subscriber base 4x.
active annual subscribers, $200K → $1.2M revenue in ~18 months, at first-order payback
from LinkedIn vs. other paid platforms, B2B transit technology
configured hands-on and via server-side tools
LIFECYCLE
Acquisition is expensive. Lifecycle is where it pays back.
- 01Defined product-qualified lead (PQL) signals for every self-serve client — events like adding team users, linking bank accounts, and finishing onboarding — plus scoring on data users provide during onboarding.
- 02Built abandoned-cart and browse-abandonment recovery flows across Klaviyo, Shopify, ThriveCart, and WooCommerce.
- 03Managed email deliverability and list health.
- 04Predictive and value-based segmentation and scoring to personalize audiences and content.
CRO
Every funnel leaks somewhere. I find where.
qualified-lead rate in 60 days at Elevated Technologies, with LTV-weighted lead scoring built with the sales team
- 02Owned paid, SEO, and CRO for creator and SMB audiences at Showit (6 years) and Dubsado (2 years).
- 03Extensive quiz-funnel optimization.
- 04Booked-to-held meeting conversion work.
ATTRIBUTION
I don't just read the dashboard. I've built the attribution platform.
- 01Co-founded Sherpa Metrics (2018–2019), a marketing attribution and BI platform, acquired by SegMetrics.
- 02Set marketing-sourced vs. influenced attribution rules with sales teams.
- 03HubSpot → Salesforce lead sync with opportunity and closed-won reporting; pipeline forecasting.
- 04Dashboards in Looker Studio, enterprise BI, and native HubSpot/Salesforce. Full HubSpot portal administration.
07 / BREADTH — HOW IT CONNECTS
- 01Ad
Paid social & search, creative direction, Conversions API
- 02Landing page
CRO, quiz funnels, SEO
- 03Signup
Tracking, attribution rules, CRM sync
- 04Onboarding
Scoring on onboarding data, segmentation
- 05Activation (PQL)
PQL signal definition
- 06Lifecycle
Recovery flows, deliverability, list health
- 07Paid customer
Closed-won reporting, pipeline forecasting, payback
I work closest with founders, product, and customer success — because that's where the journey actually breaks.
CAREER
Led teams of up to 15. Run go-to-market for dozens of features and products.